Support

Contact#

• Technical support: support@scrapercompany.com — integration questions, unexpected responses, key rotation.
• Access and plans: sales@scrapercompany.com — beta access, higher limits, enterprise terms.
• Security reports: security@scrapercompany.com.

We reply by email during the beta; there is no phone or chat support yet.

What to include#

• The x-request-id response header of the failing call (it looks like req_…). It lets us find the exact request in your history.
• The endpoint, the request body (without your API key) and the status code you received.
• What you expected to see instead.