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Guest reviews

Booking.com reviews

Booking.com guest reviews for one property slug.

POST/v1/ota/booking/reviews
2 credits

The bootstrap is the same WAF-cleared page fetch the calendar uses; it yields the CSRF token plus the numeric ids the reviews query needs. Ratings are 0-10; each review keeps the guest, their country, the room type, the stay dates, and the property's reply. text filters by keyword server-side. That answer is billed like any other: only a reply with nothing in it is free.

Request

POSThttps://api.scrapercompany.com/v1/ota/booking/reviews

Authenticate with your API key in the x-api-key header (see Authentication).

Body

JSON object. Unknown fields are rejected with 422.

  • pagenamestringrequiredmin length 2

    URL slug returned by POST /v1/ota/booking/search.

  • countrystringdefault us

    Two-letter segment before the slug in that URL.

    251 allowed values

    ad, ae, af, ag, ai, al, am, ao, aq, ar, as, at, au, aw, ax, az, ba, bb, bd, be, bf, bg, bh, bi, bj, bl, bm, bn, bo, bq, br, bs, bt, bv, bw, by, bz, ca, cc, cd, cf, cg, ch, ci, ck, cl, cm, cn, co, cr, cu, cv, cw, cx, cy, cz, de, dj, dk, dm, do, dz, ec, ee, eg, eh, er, es, et, fi, fj, fk, fm, fo, fr, ga, gb, gd, ge, gf, gg, gh, gi, gl, gm, gn, gp, gq, gr, gs, gt, gu, gw, gy, hk, hm, hn, hr, ht, hu, id, ie, il, im, in, io, iq, ir, is, it, je, jm, jo, jp, ke, kg, kh, ki, km, kn, kp, kr, kw, ky, kz, la, lb, lc, li, lk, lr, ls, lt, lu, lv, ly, ma, mc, md, me, mf, mg, mh, mk, ml, mm, mn, mo, mp, mq, mr, ms, mt, mu, mv, mw, mx, my, mz, na, nc, ne, nf, ng, ni, nl, no, np, nr, nu, nz, om, pa, pe, pf, pg, ph, pk, pl, pm, pn, pr, ps, pt, pw, py, qa, re, ro, rs, ru, rw, sa, sb, sc, sd, se, sg, sh, si, sj, sk, sl, sm, sn, so, sr, ss, st, sv, sx, sy, sz, tc, td, tf, tg, th, tj, tk, tl, tm, tn, to, tr, tt, tv, tw, tz, ua, ug, uk, um, us, uy, uz, va, vc, ve, vg, vi, vn, vu, wf, ws, xk, ye, yt, za, zm, zw

  • skipintegerdefault 0min 0

    Reviews to skip before this page.

  • limitintegerdefault 10min 1, max 25

    Reviews per page (Booking caps at 25).

  • sortstringdefault MOST_RELEVANT

    One of Booking's own sort enums.

    One ofMOST_RELEVANTNEWEST_FIRSTOLDEST_FIRST

  • textstring | nullmax length 100

    Keyword filter Booking applies server-side.

Example request

curl -X POST "https://api.scrapercompany.com/v1/ota/booking/reviews" \
  -H "x-api-key: $SCRAPERCOMPANY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "pagename": "newbury-guest-house"
  }'

Response

200 — One page of Booking.com guest reviews with the property's replies. Metered responses carry x-credits-charged and x-credits-remaining headers (see credit headers).

200 response
{
  "source": "booking",
  "pagename": "newbury-guest-house",
  "hotel_id": 236725,
  "ufi": 20061717,
  "country": "us",
  "total": 523,
  "skip": 0,
  "limit": 10,
  "sort": "MOST_RELEVANT",
  "rating_scale": 10,
  "count": 2,
  "reviews": [
    {
      "source": "booking",
      "review_id": "48b4dc6c098c149e",
      "rating": 8,
      "title": "Good value, warm and inviting staff and very neat and clean rooms.",
      "text": "No breakfast but coffee/tea in lobby, location very good-on fanciest street in Boston and room was clean neat and comfortable.",
      "date": "2026-10-15",
      "author": "Anna",
      "author_country": "United States",
      "stay_date": "2026-10-15",
      "room_type": "Deluxe Room",
      "management_reply": "Hello Anna, we are pleased that you enjoyed your stay. We value your kind words and feedback.",
      "language": "xu",
      "helpful_votes": 0,
      "url": "48b4dc6c098c149e"
    },
    {
      "source": "booking",
      "review_id": "23d02bc7e442bfa9",
      "rating": 10,
      "title": "I will be returning to this hotel",
      "text": "This location was excellent. close to food and shops.",
      "date": "2027-04-02",
      "author": "Deborah",
      "author_country": "United States",
      "stay_date": "2027-03-31",
      "room_type": "Luxury Double",
      "language": "xu",
      "helpful_votes": 0,
      "url": "23d02bc7e442bfa9"
    }
  ],
  "rating_scores": [
    {
      "name": "Staff",
      "value": 9.3,
      "count": 258
    }
  ],
  "sorters": [
    {
      "value": "MOST_RELEVANT",
      "name": "Most relevant"
    },
    {
      "value": "NEWEST_FIRST",
      "name": "Newest first"
    }
  ],
  "provenance": {
    "schema_version": 1,
    "observation_id": "rateobs_0123456789abcdef0123456789abcdef",
    "collection_id": "ratecol_0123456789abcdef0123456789abcdef",
    "observed_at": "2026-08-07T01:23:45.678Z",
    "source": "google_hotels_calendar",
    "source_kind": "calendar",
    "collector": "scrapingme.google_calendar",
    "source_property_id": "ChUIoben2Mv6-CYaCi9tLzA3czVwbjQQAQ",
    "requested_market": "US",
    "requested_currency": "USD",
    "returned_currency": "USD",
    "egress_mode": "direct",
    "price_basis": "room_base_before_taxes_and_fees",
    "derivation": "normalized_upstream"
  },
  "wire_bytes": 14973,
  "elapsed_s": 0.521,
  "collection_id": "ratecol_0123456789abcdef0123456789abcdef",
  "observed_at": "2026-08-07T01:23:45.678Z"
}
Arrays are shortened to their first items.

Errors

Errors return a JSON body with a detail field. Failed requests are not charged. See Errors for the full list and retry advice.

StatusMeaningRetry?
401Unauthorized

Missing or invalid API key.

{"detail":"missing or invalid API key"}
No, fix the request
402Payment Required

Not enough credits for this request. Only returned once credit enforcement is switched on; during the beta metering runs in shadow mode and never blocks.

{"detail":"insufficient credits: this request costs 5, 0 available. Credits renew 2026-11-01."}
No, fix the request
422Unprocessable Content

Request validation failed. detail is a list of problems for schema errors, or a string for semantic checks performed by the endpoint.

{"detail":[{"loc":["body","name"],"msg":"Field required","type":"missing"}]}
No, fix the request
429Too Many Requests

Too many requests: the key's requests-per-minute limit was exceeded, or (once credit enforcement is on) the plan's concurrent-request limit. No rate-limit or Retry-After headers are sent; back off and retry.

{"detail":"rate limit 60/min exceeded"}
Yes, with backoff
502Bad Gateway

The upstream source failed, blocked the request or returned an unusable answer. Safe to retry later; failed requests are not charged.

{"detail":"RuntimeError"}
Yes, with backoff

Try it

  1. Export your key: export SCRAPERCOMPANY_API_KEY=sk_... (no key yet? request access).
  2. Copy the cURL example above and run it in a terminal.
  3. Or open the interactive playground on api.scrapercompany.com, paste your key and pick this endpoint.

Credits

2 credits per successful call. Failed, blocked and empty results are free. Credit metering is in beta and does not block requests yet.