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Guest reviews

Google Hotels reviews

Google Hotels guest reviews for one property token.

POST/v1/hotels/reviews
2 credits

Google mixes its own reviews with Tripadvisor's, Priceline's and others'; each row names its provider and keeps that provider's rating scale (5 for Google/Tripadvisor, 10 for Priceline) rather than a silently renormalised one. Ten reviews per page; pages follows Google's continuation token, and next_page_token continues past that.

Request

POSThttps://api.scrapercompany.com/v1/hotels/reviews

Authenticate with your API key in the x-api-key header (see Authentication).

Body

JSON object. Unknown fields are rejected with 422.

  • property_tokenstringrequiredmin length 10, max length 200

    Token returned by POST /v1/hotels/search or POST /v1/hotels/property.

  • pagesintegerdefault 1min 1, max 10

    How many 10-review pages to follow.

  • page_tokenstring | null

    Continuation token from a previous answer's next_page_token.

  • glstringdefault us

    Country for the request.

    251 allowed values

    ad, ae, af, ag, ai, al, am, ao, aq, ar, as, at, au, aw, ax, az, ba, bb, bd, be, bf, bg, bh, bi, bj, bl, bm, bn, bo, bq, br, bs, bt, bv, bw, by, bz, ca, cc, cd, cf, cg, ch, ci, ck, cl, cm, cn, co, cr, cu, cv, cw, cx, cy, cz, de, dj, dk, dm, do, dz, ec, ee, eg, eh, er, es, et, fi, fj, fk, fm, fo, fr, ga, gb, gd, ge, gf, gg, gh, gi, gl, gm, gn, gp, gq, gr, gs, gt, gu, gw, gy, hk, hm, hn, hr, ht, hu, id, ie, il, im, in, io, iq, ir, is, it, je, jm, jo, jp, ke, kg, kh, ki, km, kn, kp, kr, kw, ky, kz, la, lb, lc, li, lk, lr, ls, lt, lu, lv, ly, ma, mc, md, me, mf, mg, mh, mk, ml, mm, mn, mo, mp, mq, mr, ms, mt, mu, mv, mw, mx, my, mz, na, nc, ne, nf, ng, ni, nl, no, np, nr, nu, nz, om, pa, pe, pf, pg, ph, pk, pl, pm, pn, pr, ps, pt, pw, py, qa, re, ro, rs, ru, rw, sa, sb, sc, sd, se, sg, sh, si, sj, sk, sl, sm, sn, so, sr, ss, st, sv, sx, sy, sz, tc, td, tf, tg, th, tj, tk, tl, tm, tn, to, tr, tt, tv, tw, tz, ua, ug, uk, um, us, uy, uz, va, vc, ve, vg, vi, vn, vu, wf, ws, xk, ye, yt, za, zm, zw

  • hlstringdefault en

    Language for the request.

Example request

curl -X POST "https://api.scrapercompany.com/v1/hotels/reviews" \
  -H "x-api-key: $SCRAPERCOMPANY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "property_token": "ChUIoben2Mv6-CYaCi9tLzA3czVwbjQQAQ"
  }'

Response

200 — Google Hotels guest reviews, aggregated by provider with each row's own rating scale. Metered responses carry x-credits-charged and x-credits-remaining headers (see credit headers).

200 response
{
  "source": "google",
  "property_id": "ChUIoben2Mv6-CYaCi9tLzA3czVwbjQQAQ",
  "offset": 0,
  "limit": 10,
  "next_page_token": "CjEIARIpCgoAP7_LACnN____EhAgaDet6skqGaNbIqMAAAAAGgn92PwCYGHGd2UYACIA:10",
  "count": 3,
  "reviews": [
    {
      "source": "google",
      "review_id": "Ci9DQUlRQUNvZENodHljRjlvT25SZmJHOVBVMHh0VTJkSlNsa3lMVmMxZVMxMWVtYxAB",
      "rating": 3,
      "text": "We stayed here for one night during a trip to Chicago, and overall, the hotel served its purpose, but I don't think we'd book here again.",
      "date": "a month ago",
      "author": "Amber S",
      "management_reply": "Dear Amber, thank you for choosing us for your stay.",
      "provider": "Google"
    },
    {
      "source": "google",
      "review_id": "ChdDSUhNMG9nS0VQLXBpdUc4aE5peXZ3RRAB",
      "rating": 4,
      "text": "It is a magnificent old building with spacious rooms.",
      "date": "4 weeks ago",
      "author": "adflanagan13",
      "url": "https://www.tripadvisor.com/ShowUserReviews-g35805-d87590-r1075812531",
      "provider": "Tripadvisor"
    }
  ],
  "provenance": {
    "schema_version": 1,
    "observation_id": "rateobs_0123456789abcdef0123456789abcdef",
    "collection_id": "ratecol_0123456789abcdef0123456789abcdef",
    "observed_at": "2026-08-07T01:23:45.678Z",
    "source": "google_hotels_calendar",
    "source_kind": "calendar",
    "collector": "scrapingme.google_calendar",
    "source_property_id": "ChUIoben2Mv6-CYaCi9tLzA3czVwbjQQAQ",
    "requested_market": "US",
    "requested_currency": "USD",
    "returned_currency": "USD",
    "egress_mode": "direct",
    "price_basis": "room_base_before_taxes_and_fees",
    "derivation": "normalized_upstream"
  },
  "wire_bytes": 40175,
  "elapsed_s": 0.388,
  "egress_mode": "direct",
  "collection_id": "ratecol_0123456789abcdef0123456789abcdef",
  "observed_at": "2026-08-07T01:23:45.678Z",
  "warnings": []
}
Arrays are shortened to their first items.

Errors

Errors return a JSON body with a detail field. Failed requests are not charged. See Errors for the full list and retry advice.

StatusMeaningRetry?
401Unauthorized

Missing or invalid API key.

{"detail":"missing or invalid API key"}
No, fix the request
402Payment Required

Not enough credits for this request. Only returned once credit enforcement is switched on; during the beta metering runs in shadow mode and never blocks.

{"detail":"insufficient credits: this request costs 5, 0 available. Credits renew 2026-11-01."}
No, fix the request
422Unprocessable Content

Request validation failed. detail is a list of problems for schema errors, or a string for semantic checks performed by the endpoint.

{"detail":[{"loc":["body","name"],"msg":"Field required","type":"missing"}]}
No, fix the request
429Too Many Requests

Too many requests: the key's requests-per-minute limit was exceeded, or (once credit enforcement is on) the plan's concurrent-request limit. No rate-limit or Retry-After headers are sent; back off and retry.

{"detail":"rate limit 60/min exceeded"}
Yes, with backoff
502Bad Gateway

The upstream source failed, blocked the request or returned an unusable answer. Safe to retry later; failed requests are not charged.

{"detail":"RuntimeError"}
Yes, with backoff
503Service Unavailable

Temporarily unavailable: a dependency of this endpoint is down, or the upstream source changed its contract. Retry later.

{"detail":"database unavailable: OperationalError"}
Yes, with backoff

Try it

  1. Export your key: export SCRAPERCOMPANY_API_KEY=sk_... (no key yet? request access).
  2. Copy the cURL example above and run it in a terminal.
  3. Or open the interactive playground on api.scrapercompany.com, paste your key and pick this endpoint.

Credits

2 credits per successful call. Failed, blocked and empty results are free. Credit metering is in beta and does not block requests yet.